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Reviews

8.3 Review score
Score Breakdown
Cleanliness
8.3
Comfort
8.2
Property location
8.2
Facilities
8.3
Staff
8.8
Value
8.0
Reviews
    linda
    au
    8.8
    17 February 2018
    Great hospitality. Excellent onsens. Exquisite dinner. Comfortable quiet room.
    A better street sign .
    Comfortable, clean, really helpful staff. Beautiful onsens. Even saw a snow monkey outside the breakfast window. Free coffee/tea in the lobby - and found some little treats there in mid-afternoon!
    maureen
    au
    10
    12 February 2018
    Friendly staff, delicious dinner and beautiful onsen. The freshly falling snow was a bonus 😊
    Vladislav Menshikov
    ru
    8.3
    12 February 2018
    Very cold, but it is usual in February Japan Old hotel, bathroom looks rusty and old.
    Close to railway station. Free transfer is available to station and monkeypark Good English on the desk Nice traditional ryokan design with interesting guide how to use onsen and other facilities Own onsen in the hotel - separate for man and women + private one
    Nattacha Pornsupsin
    th
    10
    8 February 2018
    There are no comments available for this review.
    timothy_kenyon
    au
    9.2
    7 February 2018
    Traditional Japanese Bath House
    The wonderful old bath house is this Hotel's greatest feature. You really feel like you are stepping back in time while soaking in the natural hot spring waters of this onsen. The hotel is a little bit of a walk up the hill from the train station but there are options for transfers.
    sg
    9.2
    6 February 2018
    There are no comments available for this review.
    Elizabeth
    au
    9.6
    5 February 2018
    There are no comments available for this review.
    Nicole
    gb
    9.6
    4 February 2018
    Lovely hotel, kind staff
    Nothing to find fault with
    Really felt like being in Japan instead of a hotel that could be anywhere in the world
    Rose
    au
    10
    4 February 2018
    Best experience ever
    Nothing
    Staff were the friendliness ... spent time with us explaining how to use a ryokan. Free transfers to and from the airport was a welcome surprise and the free transfers to the monkey park was handy. From our balcony you could see little monkeys jumping on the roofs of the other hotels and the view was amazing. Room was traditinal, large and the bathroom clean and private. The futon type beds were comfortable and the blankets the softest I’ve ever experienced... great stay
    PearsonFamily
    nz
    8.3
    3 February 2018
    We loved the authenticity of staying in a traditional ryoken
    The hotel is a little dated and could do with a revamp.
    Loved the onsen, it was so unique and a wonderful way to relax after a days skiing. We had the half board option which was superb. The quality of the food was sensational and a work of art.
    au
    9.6
    30 January 2018
    Traditional Japanese room, reasonable location, younger staff very helpful
    au
    7.9
    25 January 2018
    Traditional accommodation with great staff and amazing onsen.
    Bathroom
    Traditional accommodation
    au
    10
    21 January 2018
    There are no comments available for this review.
    au
    10
    21 January 2018
    There are no comments available for this review.
    christophe rochat
    ae
    9.2
    21 January 2018
    Very nice onsen place
    hn
    10
    20 January 2018
    There are no comments available for this review.
    Tim
    au
    7.5
    20 January 2018
    There are no comments available for this review.
    jp
    8.8
    18 January 2018
    Yakatas and outdoor onsens in the snowy mountains, short walk from the Snow Monkey Park.
    Mandy
    au
    7.5
    15 January 2018
    There are no comments available for this review.
    Oliver
    au
    9.2
    13 January 2018
    There are no comments available for this review.
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